Terms and Conditions

Update: 17 Sep 2024


1. Introduction

Welcome to Dr. Zahraa Habib’s website. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

2. Services Provided

Dr. Zahraa Habib offers psychological consultations via scheduled audio and video calls. To use our services, you must book an appointment by selecting an available schedule and making the required payment. Your appointment will be confirmed upon successful payment.

3. Booking and Payments

  • Booking: To book a consultation, select your preferred schedule and type (audio/video), and complete the payment process.
  • Payment: Payments are processed through SSL-verified methods for your security. The booking fee is required to confirm your appointment.

4. Cancellations and Refunds

  • Cancellations: You may cancel your appointment by notifying us at least 6 hours before the scheduled time. Cancellations made within this timeframe will be processed manually.
  • Refunds: Refunds for cancellations will be manually processed within 7 working days. The refund will be issued to the original payment method.

5. Communication

Following your appointment booking, Dr. Zahraa Habib will contact you via WhatsApp based on your selected appointment type (audio/video).

6. Data Protection and Privacy

Your personal data will be handled in accordance with our Privacy Policy. We use SSL encryption to secure payment transactions and protect your personal information.

7. Limitation of Liability

Dr. Zahraa Habib is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the amount paid for the consultation.

8. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our services after such changes constitutes your acceptance of the new terms